Commercial
Thank you ShadeFX for doing such a great job on our outdoor retractable canopy for our patio here at The Crooked Cue. I think the finished product looks and works amazingly well. The process from concept to completion was handled professionally and quickly, on time, and on budget. I have been told that The Crooked Cue has become the talk of the town since our new canopy system was installed…and we have seen a nice increase in business too! Cheers!John Pappas, Owner, The Crooked Cue, Mississauga, ON
ShadeFX was the perfect company for Round Hill Pines Beach Resort. ShadeFX designed our new pavilion patio cover and the process was easy from inception to the install. Their customer service is exceptional. Our guests and staff absolutely enjoy the ease of use and the comfort of the shade it provides.Mark Shiflet, Resort Manager, Round Hill Pines Resort, Zephyr Cover, NV
I chose ShadeFX because I drove by a place that ShadeFX had been installed and asked where I could get one. The project from start to finish was great. The order process was a breeze, installation ended up perfect. I got exactly what I wanted, and it looked better than I expected. The space is great now that [our] canopy covers [the entire patio] at a touch of a button. It has increased my bottom line now that I can have the patio opened earlier and later in the season. I also like that it also helps with sound, keeping your neighbours happy. I currently purchased another pub and am looking forward to installing a similar canopy as I have at Hurricanes, at A Dark Horse Pub on Bloor West, rated best patio on Bloor West! Stayed tuned for it to be even better! Ross Serpa, Owner, Hurricanes Roadhouse, Toronto, ON
The team at ShadeFX has been an absolute pleasure to work alongside. From early design through installation to post-sale support, the service provided was second to none. Even a direct hit from Hurricane Florence hasn’t stopped us from enjoying our canopies. As a result of the storm, our shades (amongst many other items on our campus) were damaged. ShadeFX was quick to help, sending replacement parts immediately. We are in the construction phase of another 60,000 square foot facility and look forward to specifying ShadeFX in the project.Chad Parker, Facilities Manager, Live Oak Bank, Wilmington, NC
ShadeFX worked directly with Boston Pizza and our partners to specify, order and, install four motorized canopies at our Tsawwassen Mills location. Their team was proactive in moving the project forward to ensure we met the grand opening date. ShadeFX’s turn key process was executed as described. Our customer experience and project results have left us looking forward to our next projects with ShadeFX.Sonya White, Project Manager, Construction & Development Boston Pizza International, Vancouver, BC
Being 40 feet from the Caribbean Sea we needed something that could withstand both hurricane force winds and salt corrosion. The flexible design of the ShadeFX canopy seems to be able to handle the wind with no issues at all and all the materials used stand up extremely well to both the sun and the salt. This was my first experience working with a retractable canopy and it could not have gone more smoothly. The architect specified a concept he had experienced in Italy but the cost of importing the European options did just not make sense. ShadeFX provided a solution that was not just custom sized for the space but that looked fantastic. The team at ShadeFX was very knowledgeable and helpful in every aspect including design of the canopy, easy to follow instructions for the construction of the support structure, fabric selection and even shipping. On top of everything, the overall value provided by the ShadeFX canopy is exceptional. Not only was the cost reasonable but the canopy has turned that space into one of the most used areas of the property. Howard Kennedy, Howard Beach House, Spanish Wells, Bahamas
Dealing with ShadeFX from the initial phone call inquiring about their product to the completion of our project was truly a great experience. They worked closely with us on every stage of the project from design, permit review and construction, the end result exceeded our expectations! Our patrons and guests just love the ambience and shade created by the canopies. If you are looking to create a unique outside functional space we highly recommend you call ShadeFX. John White, Owner, Corner Bank Sports Bar & Grill, Toronto, ON
We believe the retractable shades allow us to seat customers on our patio for an extra 30 days where extreme sun or light rain would otherwise prohibit.Bill Filleaul, Owner, Cantina Del Centro, Nelson, BC
My patio is operating much more than before. I had a cable shade system that didn’t protect from rain. ShadeFX was the only product that provided rain protection without a slope. It was the perfect solution to what was a big problem. Alain Fournier, Owner, Bardot, Claremont, CA
Living in Juneau, Alaska, a city that gets over 250 days of precipitation every year, it makes you really appreciate the clear and sunny days from late April through September. When we decided to open a seasonal outdoor restaurant, Pier 49, we knew we needed to find an adaptable solution that would provide protection on rainy days, and open skies when the sun shines! We also knew we couldn’t get away with a run-of-the-mill department store awning, we needed something sturdy enough for Southeast Alaska. Our research led us to ShadeFX, and after a few phone calls with Steve O. and our contractor, we knew ShadeFX was the right solution. Today we have two giant retractable canopies that provide nearly 1,000 square feet of coverage. On the sunny days, we open them up and let the sun shine!”Charlie Herrington, Marketing Director, Juneau’s Waterfront Restaurants, Juneau, AK
Partners
For our design, less is more and your retractable canopies were the perfect fit. You seamlessly integrated into our project, without overpowering our design and provided the retractable protection we were looking for. Your team was knowledgeable and flexible. The solution worked well, our clients were happy, and we intend to use your solution for future projects!Michael Rietta, Senior Architect, Giannone Petricone Associates Inc., Toronto, ON
Simply fantastic. Fantastic products, fantastic options and fantastic communication. Every project has been seamless and very clear. Any efforts to contact someone have be prompt if not immediate. Their products are very well crafted, designed, and assembled. They provide a wonderful solution to protection from the sun or weather. Open when you want and close when you don't. The range of fabric choices are similar to a custom textile store. Thank you Shade FX.Chad Smith, Distinctive Contracting Services, Arnold, MD
Shade FX was a great company to work with. They were on time and on budget, delivering a superior product that both looks great and functions great.Bryan Stone, ARIDO, Owner, Stone & Associates Designers, Kingston, ON
I started working with ShadeFX in January of 2017. The project was in South Beach where the local historical board and the Dade County building code combine to make what may be the most complicated set of rules a general contractor can face. From our first contact to the last screw on a turnkey project involving 5 retractable roofs and 8 retractable canopies, the team at ShadeFX was always positive, helpful, and constructive. On dozens of occasions they revised, changed and requoted the project as needed to navigate the demands of the local authorities. The final result is fantastic and would not have been possible without the total commitment of ShadeFX to achieve the result we envisioned for our outdoor spaces. I highly recommend ShadeFX, for any large commercial project, that requires extraordinary levels of expertise and professionalism to achieve a technically complicated and aesthetically demanding result. Frank Perez, Vice-President, Entek Construction, Miami, FL
Earthscape and ShadeFX have built a great working relationship over the last few years. The staff are very courteous, professional and extremely helpful with answering any design or construction questions. Their canopies come in a wide variety of colours and options and are made of high quality material. The orders are protected very well during shipping to avoid any damages and have always shown up on time. Our clients are highly satisfied with the final product. We will continue to use ShadeFX in our future projects.Nathaniel Grant, Earthscape, Wallenstein, ON
ShadeFX is a great company to deal with. We purchased two motorized canopies which were delivered on time and to our specifications. Later, when a remote control was lost, they were attentive to our need for a replacement which we received next day. I wouldn’t hesitate to recommend ShadeFX as an excellent product, with post sales service and support to match.Kirk Welton, K Welton Construction, Palo Alto, CA
Working with ShadeFX is a pleasure. We are a design-build company and often work with clients who have high attention to detail. As the designer and contractor ShadeFX staff made my work easy for this component of the project. Their specifications and installation instructions are clear - making design of our custom steel pergola system straightforward. The fabrication quality and precision from their factory is also very good - there were no surprises when my crew installed the ShadeFX system. Most important of all, our clients are very satisfied with the aesthetics, functionality and durability of the product. They really love it and have commented on how much they like the system more than once.Ian Moore, Ian Moore Design, Berkeley, CA
We used ShadeFX about a year ago and our client has loved it! It is a commercial building downtown Chicago and it has taken all the abuse of being on the 25th floor just across the street from Lake Michigan. The Shade FX team was great in helping us design and install the product and we can’t wait to use the product again.Adam Miller RLA, Principal, Chicago Roof Deck and Garden, Chicago, IL
We've assembled dozens of pergolas and outdoor seating structures over the past few years. As a designer, I find that every project has a unique challenge in this circumstance it was overexposure to sun on the main terrace. This was our first installation using the ShadeFX canopy which was built to fit precisely into the beam space permitted. Our clients honestly love it. It has allowed them to use the space when the sun is too hot, and tucks away seamlessly when they prefer a view of the starry night. From a contracting perspective, we lean towards using products that are simple to actuate and have profound impact, this is definitely one of those products. Vincent Long, Landscape Designer, Countryside Landscape, Aylmer, ON
Working with ShadeFX team on many Outdoor Living projects has been fabulous as their product and knowledge of their product is unsurpassed. The beautiful sleek design and ease of operation has made it a popular shade solution. Chris Palmer, Outdoor Design & Living, Fairfield, CT
Homeowners
We are very happy with our decision to have ShadeFX custom fabricate a canopy for our pergola. From the very start the experience working with product specialist David was very enjoyable experience. He provided us with good feedback and information about the ShadeFX canopy over numerous calls that also influenced the design of our pergola. The whole process went very smooth and once we settled on our design and authorized the canopy to go into production everything went as David described. We had no surprises, the installation was very simple and we are extremely happy with the end result. I would recommend a ShadeFX canopy to anyone looking to purchase a custom made retractable canopy for a pergola.Al Thiessen, Halfmoon Bay, BC
The quality is amazing. My shades are 2 years old and look the same as they did when they were new. No mold or mildew growth, fading, stretching, tearing or anything. Great product and super detail-oriented sales process. They really make sure that everything is right before they finalize the order. If you have questions or concerns, they're a phone call away -- a real person -- to help you work through any problems, concerns, or questions. Even after the sale, they follow up to make sure everything is right. They're a little pricey, but it's a quality product. Definitely recommend.Greg Williams, Cincinnati, OH
I had a wonderful experience with ShadeFX. From my first inquiry, they were extremely responsive and efficient (I sent them photos; they sent me back my photos with indications of where they needed me to measure). They came to my house to take more accurate measurements and made great suggestions about colour and the functionality of the canopy, to ensure I got what I wanted. Turnaround time was very reasonable. The installation happened on the day they said it would; I was not even home but when I came back there was a perfectly installed canopy (and no mess!). I love the canopy; it is exactly what we needed. Was well worth the money (you get what you pay for after all!). Highly highly recommend ShadeFX!Michelle Gage, Toronto, ON
I usually do not take the time to give reviews, but this deserves the time. We are now 1 year in using our canopy and we have enjoyed more days outside this past summer than ever, the shade has made a large deck usable the entire day! Don't let the cost scare you away... quality products are always more costly upfront. Installation has to be the easiest of any similar product, and the single-track design works better than advertised.Brad Rogers, Indianapolis, IN
I needed a shade canopy over a deck on the 'sunny' side of our cottage near Parry Sound, Ontario, Canada. The cottage has south-facing 18-foot high windows and even on moderate days the interior would become so hot it was unbearable. It was also not possible to open the patio doors as the deck heated so much, the air coming in would be even hotter! Shade FX provided the perfect solution. The canopy is attractive, easy to operate and does not impeded the view of the spectacular Georgian Bay lakefront. My interior heat problem has vanished, and we now have full use of our 20x26-foot deck in any weather, intense sun or rain. It was easy to install, either as a DIY project or by untrained workers and enhances the look of the cottage, suspended under my fir-beamed pergola, and exceeds my expectations in every way. Norbert Kraft, Aurora, ON
Fantastic product. Well-made and designed. Customer service is very responsive. They stand by their product 110%! Priced competitively too. We purchased the 12X10 pergola aluminum manual pull system for our Park Slope, Brooklyn roof top terrace. So glad we found you guys!John Carnesecchi, Brooklyn, NY
Our ShadeFX canopy has been a wonderful “addition” to our home. Our favourite feature is the flexibility it provides us. We can extend the canopy and relax in a shaded “room” outdoors or we can quickly and easily retract it to enjoy sun on the deck and in the house. The canopy also allows us to leave our upholstered patio furniture and carpets out all summer long – no more dragging cushions in and out with the threat of rain. An additional and unexpected benefit has been the privacy our canopy affords – it’s like relaxing or entertaining in an intimate, modern space, while feeling the breeze, listening to the waterfall, smelling the garden and watching the hummingbirds at the feeder. The family dog also loves to lounge under the protection of the canopy on rainy or sunny days. Our Shadefx canopy has been one of the best investments we have made to our home. It has resulted in reduced energy costs because the shade it provides results in less dependence on air conditioning during hotter months. But more importantly, installing the canopy has been like building an addition onto the house – it has provided a wonderful, useable space, without the complication and cost of a conventional addition.Angela Larsen, Inglewood, ON
Last night would have been the first time since we built the home 22 years ago where we actually sat outside on the deck in the late afternoon/evening on a warm sunny day. The color scheme blends in perfectly, and I found the manual drive very easy to operate, particularly after doing it a few times to break things in. Most importantly, it provides the shade we have needed. Also, with all of the white trim we have, I am glad I paid the extra for the powder coating. Previously, I installed some simple outdoor drop down shades on the East & West ends. So, the combination of the two work great. Thanks for all of your help. We couldn’t be more pleased with the result.Gary Feigenbutz, St. Louis, MO
We looked at several options to help create shade for our outside dining area. We wanted something that was retractable that would allow us to continue dining even if it was raining outside! After visiting the ShadeFX office we were convinced that their solution was perfect for us. Easy to deal with installed as promised and we are loving our shaded dining area! We highly recommend ShadeFX friendly service, superior quality and a great selection of finishes.Dan Petcoff, Toronto, ON
The team at ShadeFX were a pleasure to work with. I’m a DIY kind of person, so having David take the time to explain the options and get the answers to my questions was greatly appreciated. Installation was a breeze; the instructions were clear and easy to follow. I also like that the canopy can be easily taken down for winter storage. Given the amount of direct sunlight that our deck receives, having a high-quality shade solution was very important to me and my wife. I am very happy with our ShadeFX canopy and look forward too many days on my deck. Yanik Cousineau, Ottawa, ON